---
title: ServisBOT Careers - Solutions Specialist
description: ServisBOT, a fast-paced, fun and cutting edge start-up looking to transform the way businesses engage with their customers using AI, bots and automation technologies, is actively looking to hire sales stars to join our growing team in the US and Ireland.
image: https://educate.servisbot.com/hubfs/Bot_WeAreHiring.png
---

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- [About](https://servisbot.com/about/) 
    - [About ServisBOT](https://servisbot.com/about/)
    - [ServisBOT Careers](https://servisbot.com/about/servisbot-careers/)
    - [Contact](https://servisbot.com/about/contact/)
- [How it Works](https://servisbot.com/how-it-works/)
- [Blog](https://servisbot.com/blog/)
- [Resources](https://servisbot.com/resources/)
- [Contact](https://servisbot.com/about/contact/)

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## The **ServisBOT Test Drive Experience** is being "road tested" and will be ready for primetime soon. Please share your details and we'll send you a note as soon as it's ready to go!

# Join the ServisBOT Team

If you must spend 40 hours a week working, you want to make sure you’re working with pretty fantastic people doing some pretty amazing things. That’s why at ServisBOT we seek team players that are self -starters, uncompromisingly resourceful and extraordinarily passionate about technology and improving customer experience. If this sounds like you, we should meet.

# Solutions Specialist (Conversational AI)

Location: USA Required. Boston, MA Area Preferred. Remote.

We’re seeking a driven, skilled, and innovative Solutions Specialist to join our team. In this role, you’ll be responsible for designing, building, and enhancing a variety of conversational and generative AI solutions—including virtual assistants, chatbots, copilots, and voice-enabled bots. From initial configuration through to project release, you’ll take the lead in understanding customer requirements, crafting intuitive user experiences, and ensuring a high-quality outcome. If you’re passionate about working with advanced AI (including generative AI/LLMs), conversational design, and elevating customer experiences, this is a unique opportunity to make a meaningful impact.

 

## Key Responsibilities:

 

## Flow & Intent-Based Virtual Assistants

- Design and develop both flow-based (in a low-code, drag and drop modeler) bots and intent-driven bots, enabling them to understand and respond to user inputs seamlessly.

## LLM Powered Virtual Assistants:

- Leverage large language models (LLMs) to create advanced bots for tasks like classification, answer generation, and dynamic guidance.

## Performance Metrics and Goal Tracking:

- Establish clear goals and performance metrics to monitor and improve bot effectiveness over time.

## Conversation Design and Configuration:

- Document use case narratives by outlining main conversation steps, including flow logic such as decisions and branching.
- Initiate customer projects by establishing the foundational framework and configurations.
- Create turn-by-turn conversation flows and ensure sign-off for multi-turn intents.
- Develop conversation designs, including scripts and process flows.

## Skills and Qualifications:

- 2+ years of experience in technical implementations, pre-sales, or consulting at a technology company.
- Self-starter, resourceful, and solutions focused.
- Has a passion for working with customers to drive a great experience
- Has a solid working knowledge of technologies like Javascript, web services, low-code, etc - you don't have to be a coder, but a having general understanding is definitely a plus
- Project Management: Ability to manage multiple tasks, including user management, endpoint configuration, and content management.
- Preferred, but not required:  
  **\***Programming Skills: Citizen Developer level competency (ability to use low code tools and understand some basic scripting, like JavaScript)  
  **\***Conversational AI Expertise: Knowledge of classic flow and intent-based bot design.  
  **\***Generative AI: Experience with generative AI technologies and their application in conversational flows.  
  **\***Experience in developing and integrating voice bots.  
  **\***BA/BS in CS, MIS, Engineering, or related field.

## Why Join Us?

- Opportunity to work in a dynamic and fast-growing enterprise software company.
- Collaborative and innovative team environment.
- Competitive salary and benefits package.
- Career growth opportunities within a customer-focused organization.

If interested, send your resume to [careers@servisbot.com](mailto:careers@servisbot.com)  
For other job openings, visit: [https://servisbot.com/about/servisbot-careers/](https://servisbot.com/about/servisbot-careers/)

 

[![servisbot](https://educate.servisbot.com/hubfs/Servisbot_November2017-t/Img/servisbot-logo-white.png)](https://servisbot.com/)

**USA - ServisBOT LLC.**  
Lexington, MA 02421  
P:+1 857 424 0978

**IRELAND - ServisBOT Ltd.**  
Arclabs Research Center,  
Carriganore, Waterford.  
P: +353 (51) 348 417

### Quick Links

- [About](https://servisbot.com/about/)
- [Blog](https://servisbot.com/blog/)
- [Resources](https://servisbot.com/resources/)

- [Contact](https://servisbot.com/about/contact/)
- [Case Studies](https://servisbot.com/success/)
- Request Demo

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