Research Report: Findings on how 200 companies responded (or not!) to customer service queries made via email or using contact forms.......
We performed an experiment to 200 companies with over 1K employees, and the results were astonishing to say the least.
Needless to say, there is much room for improvement.
Register to read the full summary of our findings, and our recommendations for how to up your customer service response game. Hint - it involves automation :-)
We're also happy to share more on our research process and how your company, if part of the study, performed.
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"Happy client testimonials to add value and trust factor to your website"
"Happy client testimonials to add value and trust factor to your website"