Lower the TCO of Enterprise Conversational AI Solutions
The Costs & Complexity of DIY versus Platform
Creating chatbot solutions sometimes starts with enterprise developers taking a common NLP toolkit and coding. But the NLP is just the tip of the iceberg and a fraction of the cost & complexity equation. There are at least 7 other components to consider:
- What about security and integration to business systems?
- How can you train and manage these solutions cost-effectively?
- What about business enablement and analytics?
- Do you need to rely too much on AI scientists and enterprise developers?
As the costs associated with building and maintaining more advanced bot solutions skyrockets, enterprise leaders need to examine the DIY versus Buy decision and how a platform approach could dramatically reduce TCO.
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